From overseas food business
to a transformation of the raw material wholesale business.

Why did you join Tomizawa Shouten ?

In my previous job, I was involved in food import and export and overseas business, gaining experience in overseeing the entire supply chain.
Through that experience, I came to realize the strength of the retail industry, which ultimately has direct contact with customers and even operates on the sales floor.

What initially drew me to Tomizawa Shouten was the feeling that companies with their own retail spaces can more easily shape "what to sell" and "how to communicate it" according to their own will, allowing them to be more involved in the core of the business

I was also attracted to the fact that the company has multiple businesses, including retail stores, e-commerce, wholesale, and overseas operations. I decided to join the company because I felt it would be an environment where I could leverage my past experience and further expand my career

The work I am currently doing

Currently, as the head of the Raw Materials Wholesale Division, I am in charge of the wholesale of raw materials to commercial customers such as bakeries and patisseries.
After joining the company, I was assigned to the Partner Wholesale Division and was promoted to a management position in about 10 months.
Since then, I have been in charge of the Raw Materials Wholesale Division, where I am responsible for the operation of the entire department.

In addition to managing sales and expenses, handling existing customers, and developing new ones, I am involved in all aspects of business operations, including reviewing product lineups and pricing, improving order processing and logistics, and training team members

Our clients are professionals, so we are in an environment where we are required to provide value that directly impacts their daily business

Therefore, we don't simply focus on sales; we consider multiple factors such as delivery speed, price, product range, and responsiveness when carrying out our business operations

The interesting aspects of this job

The rewarding aspect of this job is seeing the improvements I've devised work in practice and contribute to the business's success

In our raw materials wholesale business, in order to continue to be chosen by our customers, we need to improve the quality of various elements, including not only price and product range, but also delivery speed and order handling.
As the business manager, I myself am working on reviewing operations and improving processes on a daily basis.
For example, by streamlining the flow from order to delivery and improving the efficiency and quality of service, we are promoting the creation of a system that allows internal and external stakeholders to work more smoothly.

Through these efforts, I believe my role is not simply to achieve results individually, but to enhance the reproducibility of the entire organization through systems and support the growth of the business

On the other hand, improvement measures don't always yield immediate results.
Therefore, we value constantly questioning whether our direction is correct, flexibly making adjustments based on data and feedback from the field, and evolving into a better form.

Things I want to try in the future

Going forward, we aim to grow our raw materials wholesale division into a stronger business

Our goal is to create a situation where customers continue to choose us not only in terms of sales, but also from multiple perspectives such as price, delivery, product range, sales support, and operations

Personally, I want to continue to be the kind of person who can structurally organize challenges and leave them as systems within the organization