We offer a wide variety of specialized, high-quality products that you won't find anywhere else, making it a one-stop shop for shopping
Our staff will be happy to assist you and solve any problems or concerns you may have on the spot
Our directly managed stores, located throughout Japan, are primarily situated in department stores and shopping centers, offering a wide range of specialized products, including confectionery and baking ingredients, in easily accessible locations along people's daily routines
Furthermore, each store is designed as a "wide-area customer attraction" hub, catering to customers from a wide area. We have created an environment that can be used by both customers who come with a specific purpose in mind and those who simply drop by while doing their daily shopping
We operate our stores in a way that caters to diverse customer motivations by balancing both "purposeful visits" and "incidental visits."
We carry approximately 10,000 products in total, from which each store carefully selects and displays around 3,000 to 3,500 items.
Our store layouts are curated to suit various uses, seasons, and customer needs, ensuring both high levels of expertise and ease of selection
In terms of store format, we have clearly defined roles according to the sales area and location characteristics.
In smaller stores, we enhance the function of a specialty store that is easy for everyday use by focusing on major categories and offering a product lineup that is immediately accessible and convenient, along with a compact store layout.
On the other hand, in larger stores, we offer a wider range of products and a more inviting store layout to provide a selection that meets the specific needs of our customers and a shopping experience that encourages discovery.
Furthermore, we design the role of each store according to its location. In urban areas, we prioritize high turnover and information dissemination to accommodate diverse customer purposes.
In suburban and wider-area stores, we focus on providing a comprehensive selection of products to meet bulk shopping needs and enhancing the value of customers' stay, thus operating stores in a manner that is appropriate to the characteristics of each trading area.
At our stores, we go beyond simply selling products; our staff provides personalized service, offering expert advice to help each customer choose the perfect product to suit their individual needs and concerns.
Whether you're a beginner or a professional, we answer any questions you may have on the spot, such as "I don't know what to choose," creating a safe and comfortable shopping environment.
Furthermore, we promote the creation of stores where customers can experience both the joy of choosing and the joy of making things themselves, through seasonal product suggestions and store displays
By collaborating with our e-commerce site, recipes, and studio business, we are delivering the joy of food to a wider audience and in greater depth. Moving
forward, we will continue to develop stores that leverage the characteristics of their locations and store formats, and pursue a product lineup and services that meet customer needs,Shoutenstriving to create stores that make people think, "I want to go to